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Customer Support

Search our Knowledge base for answers to all your questions. If you still can't find what you are looking for, you can find our support options below.  One of our experts will be glad to assist you.

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Repair & Advanced Replacement

Need a repair or replacement?

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Return for Credit

For authorized distributors only.

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Tools

Get the latest design tools calculators and more…

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Still can’t find what you’re looking for?

Our tech support hours are Monday – Friday, 9AM - 5PM EST, excluding holidays. 

Support requests and automated report via chat can be accessed 24x7.
Support agents can assist in English, Spanish & French.

Our customer service support hours are Monday Friday, 9AM - 5PM EST, excluding holidays.

Email
Customer Service (Orders): [email protected]
Inside Sales Support (Pre-Sales): [email protected]

Phone
Customer Service (Orders): 877.213.1222, Option 1
Inside Sales (Pre-Sales): 877.213.1222, Option 2
Tech Support: 877.213.1222, Option 3