Hanwha Techwin America is pleased to offer Wisenet Professional Certification to its STEP Partners. Our certification program is a blended learning experience consisting of an in-classroom session and final exam. The core curriculum is taught over a two-and-a-half day session that facilitates interaction and hands-on instruction. The program was developed for security industry design professionals and technical salespeople. Our curriculum will teach you the latest in network video surveillance technologies, increase your proficiency in Hanwha products and allows you to adopt best practices for installation and implementation of video surveillance solutions.

Due to COVID-19, our in-person classes have been temporarily suspended. We will update the schedule once we are able to safely conduct in-person classes. Please check back soon for more information on our online certification program.

If you need additional assistance, please contact training@hanwha.com.

To learn more about the recertification process to renew your certification after the 3-year term, access the Recertification page below.

Why Attend?

Learning and education are essential to any organization’s success because it improves business results, operational efficiency and increases organizational competitiveness. The goal of our Wisenet Certification Program is to increase the knowledge, understanding and expertise on Hanwha’s IP video surveillance products and network technology for security industry design professionals and technical salespeople.

Who Should Attend?

  • System Integrators
  • Security Installers
  • Security Dealers
  • Technical Sales Personnel
  • System Design Professionals

Certification Will

  • Broaden your expertise on Hanwha’s solutions
  • Increase your proficiency of Hanwha products
  • Distinguish you and your company as Wisenet Certified
  • Adopt best practices for securing your surveillance devices
  • Explain the benefits and uses of core security technologies

Benefits of Wisenet Certification


Exclusive to Hanwha STEP Partners

Dedicated toll-free number for Tier 2 support

Tier 2 level SAE field support

Participation in Hanwha partner events

18 CEC credits ( awarded through BICSI )

Satisfies requirement of STEP Partner agreement

Cost

The cost of the Wisenet Professional Certification Program is $1,000.00 USD. Hanwha STEP Partners receive discounts based on STEP Partner level outlined below.

Diamond/Platinum Gold Silver Authorized
Wisenet Professional
Certification Fee
$1,000.00 $1,000.00 $1,000.00 $1,000.00
Discount 30% 25% 20% 15%
Net Cost to STEP Partner $700.00 $750.00 $800.00 $850.00

01

Complete the online registration form

02

Enroll in location of your choice and submit payment

03

Attend instructor led training session near you

04

Receive your Wisenet Certification upon passing the exam

Frequently Asked Questions


1. Q - Is anyone eligible to obtain a Wisenet Professional Certification?

A - Wisenet Professional Certification is exclusive to Hanwha North America STEP Partners.


2. Q - How long is my certification valid?

A - Wisenet Professional Certification is valid for three years. When your certification expires, you can renew it by taking the required online courses and passing the exam on the Wisenet eLearning Institute.


3. Q - If I leave my company, can I keep my certification?

A - Yes, you keep your certification and can request that Hanwha issue you a certification with your new company name.


4. Q - Do I need to get recertified if I join a different STEP Partner company?

A - No, you only have to recertify when your certification expires after three years.


5. Q - If a STEP Partner company pays an employee to attend Wisenet Certification and that person leaves the company, does the company need to pay a fee again to send another employee?

A - If a STEP Partner loses their Wisenet Certified Professional for whatever reason, the employer is able to send a different employee to Wisenet Professional Certification at no cost for up to one year after the employee left the company.


6. Q - How do I get my STEP Dealer discount?

A - When you register online, you will receive a confirmation email with your login credentials and promotion code. When selecting a training date and location for in-classroom training, you can enter your promotion code in the payment screen to receive the discounted rate at time of payment.


7. Q - What if I need to cancel my registration

A - Wisenet Professional Certification (WPC) Cancelation and Refund Policy
     1. Due to limited seats, we request that you cancel at least 14 days prior to the scheduled certification class. This gives us the opportunity         to fill the class. You may request cancelation by sending an email to training@hanwha.com. Please write “WPC Cancelation” in the         subject line. If you cancel your participation in the class, you will be given a full refund, or credit towards a future WPC class.
     2. Cancelations made 7-13 days in advance of the certification class will receive a 70% refund, or a 100% credit toward a future WPC class.
     3. Cancelations made within 3-6 days will receive a 50% refund, or an 85% credit toward a future WPC class.
     4. Cancelations made within 2 days of the class are non-refundable. However, a 70% credit will be given toward a future WPC class.
     5. Enrolled students may be changed at any time prior to the start of class as long as they are within the same company.
     6. All credits toward future WPC classes must be used within one year from date of issue.
     7. The WPC Training Team will review all cancelation requests and reserves the right to make the final determination on all refunds and          credits.
     8. When you register for a class, you agree to these terms.