Hanwha Techwin America is pleased to offer Wisenet Professional Certification to its STEP Partners. Our certification program is a blended learning experience consisting of an in-classroom session and final exam. The core curriculum is taught over a two-and-a-half day session that facilitates interaction and hands-on instruction. The program was developed for security industry design professionals and technical salespeople. Our curriculum will teach you the latest in network video surveillance technologies, increase your proficiency in Hanwha products and allows you to adopt best practices for installation and implementation of video surveillance solutions.

Certification Schedule

February 18-20, 2020 ContactPointe
2593 Wexford Bayne Rd
Suite 200
Sewickley, PA 15143
February 25-27, 2020 Texas Training and Conference Centers
11490 Westheimer Rd
Suite 600
Houston, TX 77077
March 3-5, 2020 San Antonio Meeting Center
660 N Main Ave
Suite 100
San Antonio, TX 78205
March 3-5, 2020 ExitCertified
1150 1st Ave
Suite 200
King Of Prussia, PA 19406
March 10-12, 2020 New Horizons CLC of SoCal
1900 S State College Blvd
ste 100
Anaheim, CA 92806
March 24-26, 2020 New Horizons
220 Athens Way
Suite 150
Nashville, TN 37228
March 31 - April 2, 2020 New Horizons
1221 Lee Road
Orlando, FL 32810
March 31 - April 2, 2020 ExitCertified
105 Fieldcrest Ave
Suite 405
Edison, NJ 08837
April 7-9, 2020 New Horizons
Latter Center West Office Bldg
2800 Veterans Blvd.
Suite 330
Metairie, LA 70002
April 7-9, 2020 New Horizons
15700 W Bluemound Rd
Suite 410
Brookfield, WI 53005
April 21-23, 2020 Training To You
2200 N Central Ave
Suite 400
Phoenix, AZ 85004
April 28-30, 2020 Global Knowledge
30 Eglinton Ave W
Suite 301
Mississauga, ON L5R 3E7, Canada
May 5-7, 2020 Computer Classrooms In Seattle
10604 NE 38th Place
Suite 118
Kirkland, WA 98033
May 5-7, 2020 New Horizons
11422 Miracle Hills Dr
Suite 200
Omaha, NE 68154
May 12-14, 2020 New Horizon
1370 Browning Rd
Suite 100
Columbia, SC 29210
May 12-14, 2020 Global Knowledge
1155 W Pender St
Suite 650
Vancouver, BC V6E 2P4, Canada
May 19-21, 2020 MicroTek Dulles
12950 Worldgate Dr
Monument II Building, 4th Floor
Suite 400
Herndon, VA 20170
June 2-4, 2020 New Horizons
5100 Poplar Avenue
Clark Tower - Suite 214
Memphis, TN 38137
June 9-11, 2020 Knowledge Source, Inc.
3100 Smoketree Court
Suite 200
Raleigh, NC 27604
June 9-11, 2020 System Source, Inc.
10480 Little Patuxent Pkwy
Suite 700
Columbia, MD 21044
June 16-18, 2020 New Horizons
11611 N. Meridian Street
Suite 200
Carmel, IN 46032
June 23-25, 2020 Microtrain
720 E. Butterfield Rd.
Suite 100
Lombard, IL 60148-5690
July 14-16, 2020 LRS Education Center
2401 West Monroe Street
Springfield, IL 62704
July 28-30, 2020 New Horizons
7510 Montgomery Blvd NE
Suite 101
Albuquerque, NM 87109
August 4-6, 2020 MicroTek
999 18th Street
Suite 300, South Tower
Denver, CO 80202

Why Attend?

Learning and education are essential to any organization’s success because it improves business results, operational efficiency and increases organizational competitiveness. The goal of our Wisenet Certification Program is to increase the knowledge, understanding and expertise on Hanwha’s IP video surveillance products and network technology for security industry design professionals and technical salespeople.

Who Should Attend?

  • System Integrators
  • Security Installers
  • Security Dealers
  • Technical Sales Personnel
  • System Design Professionals

Certification Will

  • Broaden your expertise on Hanwha’s solutions
  • Increase your proficiency of Hanwha products
  • Distinguish you and your company as Wisenet Certified
  • Adopt best practices for securing your surveillance devices
  • Explain the benefits and uses of core security technologies

Benefits of Wisenet Certification

Exclusive to Hanwha STEP Partners

Dedicated toll-free number for Tier 2 support

Tier 2 level SAE field support

Participation in Hanwha partner events

18 CEC credits ( awarded through BICSI )

Satisfies requirement of STEP Partner agreement


The cost of the Wisenet Professional Certification Program is $1,000.00 USD. Hanwha STEP Partners receive discounts based on STEP Partner level outlined below.

Diamond/Platinum Gold Silver Authorized
Wisenet Professional
Certification Fee
$1,000.00 $1,000.00 $1,000.00 $1,000.00
Discount 30% 25% 20% 15%
Net Cost to STEP Partner $700.00 $750.00 $800.00 $850.00


Complete the online registration form


Enroll in location of your choice and submit payment


Attend instructor led training session near you


Receive your Wisenet Certification upon passing the exam

Frequently Asked Questions

1. Q - Is anyone eligible to obtain a Wisenet Professional Certification?

A - Wisenet Professional Certification is exclusive to Hanwha North America STEP Partners.

2. Q - How long is my certification valid?

A - Wisenet Professional Certification is valid for three years. When your certification expires, you can renew it by taking the required online courses and passing the exam on the Wisenet eLearning Institute.

3. Q - If I leave my company, can I keep my certification?

A - Yes, you keep your certification and can request that Hanwha issue you a certification with your new company name.

4. Q - Do I need to get recertified if I join a different STEP Partner company?

A - No, you only have to recertify when your certification expires after three years.

5. Q - If a STEP Partner company pays an employee to attend Wisenet Certification and that person leaves the company, does the company need to pay a fee again to send another employee?

A - If a STEP Partner loses their Wisenet Certified Professional for whatever reason, the employer is able to send a different employee to Wisenet Professional Certification at no cost for up to one year after the employee left the company.

6. Q - How do I get my STEP Dealer discount?

A - When you register online, you will receive a confirmation email with your login credentials and promotion code. When selecting a training date and location for in-classroom training, you can enter your promotion code in the payment screen to receive the discounted rate at time of payment.

7. Q - What if I need to cancel my registration

A - Wisenet Professional Certification (WPC) Cancelation and Refund Policy
     1. Due to limited seats, we request that you cancel at least 14 days prior to the scheduled certification class. This gives us the opportunity         to fill the class. You may request cancelation by sending an email to training@hanwha.com. Please write “WPC Cancelation” in the         subject line. If you cancel your participation in the class, you will be given a full refund, or credit towards a future WPC class.
     2. Cancelations made 7-13 days in advance of the certification class will receive a 70% refund, or a 100% credit toward a future WPC class.
     3. Cancelations made within 3-6 days will receive a 50% refund, or an 85% credit toward a future WPC class.
     4. Cancelations made within 2 days of the class are non-refundable. However, a 70% credit will be given toward a future WPC class.
     5. Enrolled students may be changed at any time prior to the start of class as long as they are within the same company.
     6. All credits toward future WPC classes must be used within one year from date of issue.
     7. The WPC Training Team will review all cancelation requests and reserves the right to make the final determination on all refunds and          credits.
     8. When you register for a class, you agree to these terms.