Hanwha Techwin's Wisenet Professional Certification program is now available in a fully interactive, virtual "lab" format. Mixing web-based class modules, live instructor-led presentations and hands-on training sessions, industry professionals can receive an immersive and rich educational experience from their office or home.

The comprehensive curriculum covers everything you need to know about our IP video surveillance solutions and modern network technologies - how to use them effectively and how to help your customers understand their benefits. You'll also stay up-to-date on the technology trends impacting your business and shaping our industry: 4K and 8K, Artificial Intelligence, thermal imaging and more.

The certification is composed of online eLearning, 3x interactive live sessions using Hanwha Techwin's virtual lab, & a final certification exam.

All sessions are conducted in our virtual lab space and streamed from Hanwha Techwin America's new Experience Center.

Enhance your virtual lab experience by using a second screen, either through a dual-monitor computer or a tablet. This lets you easily complete the coursework while viewing the instructor’s screen-shared notes.

Due to COVID-19, our in-person classes have been temporarily suspended. We will update the schedule once we are able to safely conduct in-person classes.

If you need additional assistance, please contact training@hanwha.com.


Certification Schedule

Training classes are held weekly. The schedule can be viewed and attendees can enroll once they have a Wisenet eLearning Institute account at: Training Calendar
Session 1
Device Manager Basics, Camera Basics, WAVE Basics
MondayApril 12, 20211PM EST
MondayApril 19, 20219AM EST
MondayApril 26, 20211PM EST
MondayMay 3, 20219AM EST
MondayMay 10, 20211PM EST
MondayMay 17, 20219AM EST
MondayMay 24, 20211PM EST
Session 2
Advanced Camera, Advanced WAVE
Tuesday April 13, 20211PM EST
Tuesday April 20, 20219AM EST
Tuesday April 27, 20211PM EST
Tuesday May 4, 20219AM EST
Tuesday May 11, 20211PM EST
Tuesday May 18, 20219AM EST
Tuesday May 25, 20211PM EST
Session 3
NVRs, SmartViewer, Advanced Device Manager
Wednesday April 14, 20211PM EST
Wednesday April 21, 20219AM EST
Wednesday April 28, 20211PM EST
Wednesday May 5, 20219AM EST
Wednesday May 12, 20211PM EST
Wednesday May 19, 20219AM EST
Wednesday May 26, 20211PM EST

Why Attend?

Learning and education are essential to any organization’s success because it improves business results, operational efficiency and increases organizational competitiveness. The goal of our Wisenet Certification Program is to increase the knowledge, understanding and expertise on Hanwha’s IP video surveillance products and network technology for security industry design professionals and technical salespeople.

Who Should Attend?

  • System Integrators
  • Security Installers
  • Security Dealers
  • Technical Sales Personnel
  • System Design Professionals

Certification Will

  • Broaden your expertise on Hanwha’s solutions
  • Increase your proficiency of Hanwha products
  • Distinguish you and your company as Wisenet Certified
  • Adopt best practices for securing your surveillance devices
  • Explain the benefits and uses of core security technologies
  • Satisfies requirement of STEP Partner agreement

Virtual attendees will receive

Wisenet Professional Certification upon course completion

A Wisenet X series camera

Downloadable materials including lab exercises, software & tools

Direct access to Tier 2 Technical Support / Field Engineering

Participation in Hanwha Techwin partner events

9 CEU credits (awarded through BICSI)

A Wisenet Certified Professional polo shirt


The cost of the Wisenet Professional Certification Program is $500.00 USD. Hanwha STEP Partners receive discounts based on STEP Partner level outlined below.

Diamond/Platinum Gold Silver Authorized
Wisenet Professional
Certification Fee
$500.00 $500.00 $500.00 $500.00
Discount 30% 30% 20% 10%
Net Cost to STEP Partner $350.00 $350.00 $400.00 $450.00

Register online

Click here and complete the online registration form
- We will send your log-in credentials by email within one business day
Select a time and date for Session 1, then submit payment to reserve your spot

Go to Work

Complete the prerequisite eLearning course modules and then move on to Session 1
After finishing Session 1, sign up to attend and complete Sessions 2 and 3
Take your final examination


After acing your final, print your Wisenet Certified Professional Certificate
You’ll receive your Wisenet X series camera in a few weeks.
Then make your friends and colleagues envious by proudly wearing your “Wisenet Certified Professional” polo shirt.
Seats for our virtual instructor-led training sessions are limited so don’t delay! A payment is the only way to guarantee your seat. Registration will close 24 hours prior to each event.

If you have any questions, please contact your regional or district sales manager or email Training@hanwha.com. We look forward to your participation in the Wisenet Professional Certification Program.

Frequently Asked Questions

1. Q - Is anyone eligible to obtain a Wisenet Professional Certification?

A - Wisenet Professional Certification is exclusive to Hanwha North America STEP Partners.

2. Q - How long is my certification valid?

A - Wisenet Professional Certification is valid for three years. When your certification expires, you can renew it by taking the required online courses and passing the exam on the Wisenet eLearning Institute.

3. Q - If I leave my company, can I keep my certification?

A - Yes, you keep your certification and can request that Hanwha issue you a certification with your new company name.

4. Q - Do I need to get recertified if I join a different STEP Partner company?

A - No, you only have to recertify when your certification expires after three years.

5. Q - If a STEP Partner company pays an employee to attend Wisenet Certification and that person leaves the company, does the company need to pay a fee again to send another employee?

A - If a STEP Partner loses their Wisenet Certified Professional for whatever reason, the employer is able to send a different employee to Wisenet Professional Certification at no cost for up to one year after the employee left the company.

6. Q - How do I get my STEP Dealer discount?

A - When you register online, you will receive a confirmation email with your login credentials and promotion code. When selecting a training date and location for in-classroom training, you can enter your promotion code in the payment screen to receive the discounted rate at time of payment.

7. Q - What if I need to cancel my registration

A - Wisenet Professional Certification (WPC) Cancelation and Refund Policy
     1. Due to limited seats, we request that you cancel at least 14 days prior to the scheduled certification class. This gives us the opportunity         to fill the class. You may request cancelation by sending an email to training@hanwha.com. Please write “WPC Cancelation” in the         subject line. If you cancel your participation in the class, you will be given a full refund, or credit towards a future WPC class.
     2. Cancelations made 7-13 days in advance of the certification class will receive a 70% refund, or a 100% credit toward a future WPC class.
     3. Cancelations made within 3-6 days will receive a 50% refund, or an 85% credit toward a future WPC class.
     4. Cancelations made within 2 days of the class are non-refundable. However, a 70% credit will be given toward a future WPC class.
     5. Enrolled students may be changed at any time prior to the start of class as long as they are within the same company.
     6. All credits toward future WPC classes must be used within one year from date of issue.
     7. The WPC Training Team will review all cancelation requests and reserves the right to make the final determination on all refunds and          credits.
     8. When you register for a class, you agree to these terms.